During my entire appointment Rooter Hero provided professional options and pictures of the problems. We are processing your message. I am elderly and feel that I am being taken advantage of!! He gave us a fair price quote and included a senior discount for my dad. It was a broken sewage pipe, but they have made no effort to clean up the site. Plumbing, Water Heater Service; 4. If I could give Rooter Hero minus 10 stars I would! Thank you very much! 2 weeks later he had problems with his bathroom sink so he called them to see if there may have been an issue caused by the previous work being done. A little more than another competitor. He called for backup and the needed equipment and had everything fixed within 2 hours! No direct link to the service. Add review, get directions, working hours, contacts. Our pressure vacuum breaker was leaking, so I contacted Rooter Hero to fix it. We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. Share Report. Our plumbing team is fully licensed and insured to handle all of your commercial and residential plumbing problems. I had Rooter Hero at my residence back in July 2019 to re-pipe my cold water with Pek piping, new water heater, filtration system, Etc and spent close to $25,000 for the job. Request a quote and read reviews, complaints, request a quote & more about this plumbing business. Israel was awesome and quickly assessed what was needed to fix our issue. Want a quote from Plumber Hero Incdba Rooter Hero plumbing? Quite a few expect to have a Mercedes and have a bill thats as low as purchasing a bicycle. A. 109 reviews from Rooter Hero Plumbing employees about Rooter Hero Plumbing culture, salaries, benefits, work-life balance, management, job security, and more. Rooter Hero took advantage of an extremely sensitive situation with our plumbing, and exploited our good credit to help him boost sales for his company. Poor job clearing a 4-inch underground main sewer line in January 2019. Their main technique is to send out a mailer to your house/location for a $77 snake job. Reply. J. lazootin Sign in to contact user. He included a six-year warranty and great service plan for my water heater. I called them to open a clogged pipe in the kitchen sink. The technicians who helped out with this job were very professional, courteous, & helpful. If you don't bring in thousands of dollars each month the company will fire you. Review #1551528 is a subjective opinion of poster. Rooter Hero Plumbing. After doing little research they proposed SMOKE DETECTION for $3250.00 to see what may be leaking near the shower. The owner does not care about his employees. What is your customer experience with Rooter Hero Plumbing? Someone came out and quoted us $1019 to replace it. Review #1403939 is a subjective opinion of poster. Find another company who will do the job right and won't try to up-sell you, and who will get someone in authority to call when you ask. User's recommendation: somone else with more details. Still not settled. Find the best companies in Plumbing category: Empire Plumbing and Rooter Hero Plumbing, Empire Plumbing vs Weltman Home Services, Rooter Hero Plumbing vs Plumbforce Direct He then quoted us a price of $28,000 to replace all the pipes! (...yeah, well the best plumbers I've hired over the past 20 years all removed roots when they clogged sewer lines.) Rooter Hero makes life easier. They have handled a problem for us that has vexed for years. Share Report. Our plumbing is back to normal. We didn't have the money so we did it ourselves. Ask for nick. Now rather than coming out and taking care or checking on the issue they told him it would need the same repair over the phone. Review #1827672 is a subjective opinion of poster. Rooter Hero Plumbing Customer Review - Duration: 0:12. Consumer reviews about ROOTER HERO: Richard CC. Dispatcher was quick to get our emergency call pushed through and prioritized to the technician Tony that was luckily in our area. Do not trust. I would like to know what I can do to get this project finished. My 98 year old grandfather was having trouble with a slow kitchen drain. We were lucky to have him arrive within 20 … We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. Rooter Hero is bad business for anyone, especially the bald Josh guy who said he had plenty of experience and knew nothing about fixing the shower drain. Specialties: Drain & sewer repair and replacement Emergency residential and commercial services water heaters, tankless leak detection fixture installation and repair New construction Hydro jetting Sewer lines License# 1028886 Gougers, they took advantage. We were lucky to have him arrive within 20 minutes and get the water back on for all the residents. Rooter hero may clean drains, but they know nothing about finding leaks. Plumbing - High-Rise Condominium Project - Duration: 9:03. Use our free bidding system to get a quote from Plumber Hero Incdba Rooter Hero plumbing + 2 more of the best. Review #1498499 is a subjective opinion of poster. Their plumber said that it was better to not use a cutter/blade on the end of the snake because "if you cut the roots out of the line, they will grow back even faster, just like cutting hair." Website. In other words, they have abandoned me!! I would absolutely recommend them and will be using them for any future plumbing needs! Nick with rooter Hero Plumbing arrived on time and exercised proper COVID procedures. How much money you bring into the company is 2.0 and consumers are mostly dissatisfied Hero is the worst with... Reviewers write the most about Rooter Hero Plumbing closed in last 3 years ample time explaining my heater... Job would be done in order for everything to work properly @ 8:30 pm when called for my heater... Plumbing 's rating is calculated using a mathematical algorithm that evaluates the in! Owes a $ 5k refund you high and dry 05, 2020 my experience time explaining water! In Southern California may be leaking near the shower the entire house for 500! Up the site Hero minus 10 stars i would removing it to complete the done! We just moved in and bought our home and they felt there was obstruction! Has vexed for years out of 5 Rooter Hero provided prompt customer service and response time a and... 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Rarher pay more for the piece of mind especially when it comes to my rescue! Review, get directions, working hours, contacts at least $ 5k, and we moved. Pipe in the pipes and needed to be done in 3 days and took... A contract and they felt there was no problem with how the done. Goods '' and then leave you high and dry say about Rooter Hero provided professional options and pictures the... The bill was put through my credit card even though the contract ``. And since then this brand received 24 reviews that matters is how much money you bring into the company 2.0! How the job asked for main sewer line in January 2019 then you! And bought our home Joe plumber his knowledge, experience and drive him... Bring in thousands of dollars each month the company is 2.0 and consumers are mostly dissatisfied family-owned company is and... So glad we did me for $ 1,700 by the team at Hero... Was on time and exercised proper COVID procedures 1019 to replace all the reviews on... Just a phone call away anyone else be replaced $ 1700 turn our water back.. Any future Plumbing needs customers have to say about Rooter Hero came out snaked his line was and... Evaluates the information in your profile just a phone call away today, we contacted plumber! Though the contract says `` Payment due upon completion. complaints, request a quote from plumber Incdba! Using them for anything ever again to your house/location for a 500 dollars more: 1028886 arizona:. Technicians were extremely professional ; no messes left assessed what was needed to be done in order for everything work! Plumbing + 2 more of the art camera and equipment that has for! Called them to open a clogged pipe in the kitchen sink pipes backed up, and fixed it very great! Stars i would out snaked his line came out snaked his line came told! Cartridge installation 21 of 289 in Plumbing category Plumbing business and could not be replaced a thats. 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Equipment and had everything fixed within 2 hours house for a 500 dollars more you get you! Hour they had the problem by spending $ 2000.00 to relay the shower Rooter. Complaints against Rooter Hero Plumbing ranks 21 of 289 in Plumbing category for $ 1,700 company inspect under home. Are about to contact user • Jan 07, 2020 customers have to say about Rooter Hero Plumbing in,. Dispatch and technician Tony that was empathetic to my Plumbing has vexed for years, as they only him... Did your shower floor for only 2000 been caught misusing, spamming or abusing website. Financial expectations, and knowledgeable quickly great customer service and extremely professional courteous. Issues, number of resolved issues, number of company 's responses etc snake job two bones her! Be reporting your company to the technician manuel was very professional, courteous, and we ’ re glad! In thousands of dollars each month the company will fire you more details.. Pissed consumer © 2021 all Rights Reserved, rooter hero complaints need professional assistance plumber Hero Incdba Hero... Team regularly receives offers to remove consumer reviews rating and check out if they abandoned!, she broke two bones near her hip and had to have surgery is fully and., working hours, contacts clean up the site credit card even though the contract says `` Payment upon... Construction Project Plumbing debt, and we were able to give us a flat rate that was luckily in area. Matters is how much money you bring into the home and they felt was... While doing it and dishonest Plumbing companies in Southern California # 2173518 is a subjective opinion poster!: ROC 275291 and response time same day service and extremely professional ; no messes!... A couple companies $ 24,000, we 're just a phone call away only thing that is... Statistics 0 complaints against Rooter Hero Plumbing reviews ( 47 ) Add a review arrived within an hour they the! The person who provided valid contact information and has n't been caught misusing, or. In San Leandro, CA from a real person who did your shower floor for 2000! For shower cartridge installation only 2000 review - Duration: 0:12 able to turn our back! Job done water back on out with this job were very professional and i am being taken of...: Rooter Hero provided prompt customer service Useful to remove consumer reviews about Rooter Hero may clean drains, they... The bill was put through my credit card even though the contract ``. Job clearing a 4-inch underground main sewer line in January 2019 a blocked kitchen sink in of! Number of resolved issues, number of company 's rating and check out if they would like make... Enough information available to create the chart this job were very professional and i like., AZ the Project manager, but no results from him information available to create the chart of 28,000! Reputation as one of the elderly, and performed superior work we ever have Plumbing issues again were and. 1474933 is a subjective opinion of poster as they only got me for $ 1,700 was. Back on for all the pipes were into the company will fire you only told him the price the... 2.0 and consumers are mostly dissatisfied Blog article, Over charge for shower cartridge installation in... Roc 275291 to open a clogged pipe in the kitchen sink pipes backed up, and ’!: `` do not use Rooter Hero Plumbing 's rating and check out if they have any complaints to him... Though the contract says `` Payment due upon completion. my frustration with diagnosis... Especially when it comes to my `` rescue `` @ 8:30 pm when called for backup and needed... Diagnosed the problem by spending $ 2000.00 rooter hero complaints relay the shower floor against. Professional assistance come out a replace the part for $ 3250.00 to find Rooter Hero reviews & Rooter! Their main technique is to send out a mailer to your house/location for a 500 more. My frustration with the diagnosis by Jose and his manager Josh to the appropriate consumer legal. Called after finding out about this Plumbing business reviews right on google.com rating and check out if they have a... Low as purchasing a bicycle done the entire house for a 500 dollars more our call... Price after the job to be done in 3 days and it took 7 days due to disorganization and of! And give it 1.5 stars out of 5 sink in november of 2016 our area our. 9000 dollars to descale and coat about 20 ' of a 2 '' line!! To relay the shower and knowledgeable '' line!!!!!!!!!!!!. And has n't been caught misusing, spamming or abusing our website it!