Connect the drive to your computer as shown in figure 3. That seems to indicate a problem with the drive itself. By scanning and removing viruses from your computer hard drive regularly, your computer will be healthy and free from any file corruption that could lead to data loss. It comes installed on Western Digital external hard drives. What concerns me in your Post is that you have tried connecting the drive with different USB cables and have also tried connecting it on a different computer. Our content is written in collaboration with, This document, titled « How To Unlock a WD External Drive Without a Password », is available under the, How to unlock wd hard drive without password, How to unlock wd my passport forgot password, Wd hard drive light on but not recognized, Re-Format WD Hard Drive, not recognized on PC. You should see a Command window appear and then you will see the ‘WD Drive Unlock’ popup with the Exit button. When you can’t find or access the data on your Western Digital (WD) external hard drive, it can be devastating especially when the lost data are those precious photos and computer backups. An illustration of a 3.5" floppy disk. 4. Reboot your computer and log in. Question: Q: "utility" will damage your computer and you should remove it to the trash More Less. It is working fine now albeit without a password. Computer Services 302,678 views. An illustration of two photographs. An illustration of an open book. Connect the drive to your computer … CCM is a leading international tech website. While erasing the hard drive, all the data stored on it will be deleted. Connect the drive to your computer as shown in figure 3. So I am now wondering - should I try and set the password while it is plugged into usb 3. Connecting the Drive 1. Tip: When you set password next time, make sure you … 4. Just activate password protection and set your own personalized password. D:\WD Apps for Windows\WD Backup.exe. 3. Page 45: Registering Your Drive Registering Your Drive The WD SmartWare software uses your computer’s Internet connection to register your drive. If the issue persists, you should try connecting the drive on different computer as it may be helpful to detect the WDUNLOCKR to unlock the drive. Product Firmware Product * If your product is not listed above, please visit the product page. Connect the drive to your computer as shown in figure 3. The WD software installs the proper driver for your drive. Brand new WD 1TB myPassport - My wd drive unlock appears to be conflicting when connected to USB 3 giving me the error message: “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock”. The WD Security software uses your password to electronically lock and unlock your drive. Switch a USB port/cable and replug it to your computer. Step-4: Location of WD My Book External Hard Drive For your WD My Book external drive… So any ideas what caused this? The information will be used subject to terms and conditions, for advertising purposes. There are many software packages for recovering data from the WD My Passport hard drive. For quick, convenient access, you can set WD Security tools to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. WD Passport hard drive data recovery after physical damage to connector. Voilla!! You can also review your targeting options. The bad thing about your situation is, western digital does say in the instructions that if you ever forget your password, data is nonrecoverable. Connect the drive to your computer … Reimagined Design The bold, vibrant design of My Book desktop storage is sure to stop you in your tracks. Situation now is I am using the recoomended driver and whe I plug the passport in the unlock comes up but instead of being asked my password I get the error message : please use the unlock associated with the drive you wish to unlock etc. Also what happens if you say Yes to the question it asked if you still want to run the backup utility included on drive? It should say "volume (#) is the selected volume". Just activate password protection and set your own personalized password. After making sure that WD Passport got detected by your PC, now connect the WD Passport to the computer. 3. 3. Register your drive to be kept up-to-date on the latest WD products: Make sure that your computer is connected to the Internet. This is the fastest way to get content onto your drive. Connecting the Drive 1. HOW TO UNLOCK Western Digital DRIVE ON LINUX ... WD Passport hard drive data recovery after physical damage to connector - Duration: 11:06. If you log out and back in, the same thing happens only the ‘WD Drive Unlock’ popup will tell you that the drive is unlocked. If a Found New Hardware screen appears, click Cancel to close it. An illustration of text ellipses. Connect the drive to your computer as shown in figure 3. WD Security for Mac. Assign a drive letter for the WD My Passport Ultra drive. Using the Western Digital My Book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. For quick, convenient access, you can set WD Security to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. Verify that the drive appears in your computer's file management utility listing. It’s as though there is some sort of conflict. “WD Drive Unlock.app” will damage your computer. When you will click Erase Drive, you will lose your all data, but you will be able to unlock your My Passport drive. Verify that the drive appears in your computer’s file management utility listing. Search for the Disk Utility program and then double-click it to open its main interface. Both of them will damage your data, so that is why you need to save it first. To unlock the hard drive unlock x: The x represents the letter of the hard drive that you want to unlock. Turn on your computer. Massive Capacity With up to 14TB of capacity, there’s plenty of room to save the massive amounts of photos, videos, and music you love, plus your important documents. Turn on your computer. WD Smartware is a backup and restore software that, boots with your machine. The first and the most common is chkdsk. All I want to do is connect my new passport to my USB 3 port and I have been struggling on this for hours. An illustration of two cells of a film strip. However, if you have physical damage to your drive - a common reason for the “blue screen of death” - it may work for a very brief time before crashing permanently.