HopSkipDrive offers elegant transportation solutions for schools and families. Imagine you are in a movie theater. Applied online and contacted by a recruiter for phone screen. Online application form that asked about address, driving record, vehicle information, and experience caring for or working with children. Empower Community. I followed up a week later but still didn't hear anything back.Like other candidates who posted here, this was one of my worst experiences since there was no transparency or timeline about the process. Check out these lists of questions (and example answers!) I interviewed at HopSkipDrive (Denton, TX) in January 2019. Was sent an assessment that required me to write an email invitation and draft a text communication about inviting drivers to an orientation. ), 7 of the Best Situational Interview Questions. I applied online. Interview. Put them in order from 1 - 5. Interview with the HopSkipDrive team in person. As the innovators in youth transportation, we make complicated logistics simpler to help kids, families, and… Thank you for reading this article. I interviewed at HopSkipDrive in February 2019. You work at a cafe that specializes in making simple peanut butter and jelly sandwiches (ingredients have already been established as only bread, peanut butter, and jelly). Overview. Find 31 questions and answers about working at HopSkipDrive. Instant determination on whether or not you will continue to the next phase of the interview process. You're given 2 hours to complete the exercise that was answering bunch of questions using data in Google sheets. Few days later, they sent me an email asking me to complete a 2-hour analytics test. I interviewed at HopSkipDrive. Bonus Questions. I was first contacted via email to fill out a questionnaire and writing samples. The process took 4+ months. As many have stated on here, this is such an unprofessional and disrespectful way to treat candidates. Initial phone interview with the recruiter, and multiple video calls with their team. Drivers are carefully vetted drivers and parents can track each trip’s progress. I interviewed at HopSkipDrive. The goal in having a skip level meeting is to meet with the employee and develop trust and rapport so that the employee will go to either a member of the leadership before giving notice or resigning from the employer. Just a 2-sentence email. Can I interview my child’s CareDriver to ensure I agree with the selection? Skip level interviews are a great way to build relationships with employees – supporting retention efforts at your company. Question4: Why should you increase your separation distance when following a large vehicle? It's now been three weeks and I haven't heard from anyone. Specialties: Getting kids to their full potential. Learn about the interview process, employee benefits, company culture and more on Indeed. On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8. At the end of the phone interview I was told I would hear back within a week. Job hopping can be a strategic way to move up in your career, but prospective employers might look at your resume with one eyebrow raised. Had a phone interview that went well. Mostly her venting about how difficult running a startup is. You’re beginning the first shift of your work week and you have many tasks assigned to you. HopSkipDrive Facebook live interview with CEO Joanna McFarland. Someone calls and says the following. HopSkipDrive is a mission-driven company with the goal of making life easier for busy parents by taking some of the stress out of their family's busy schedule while … not only did i interview my HopSkipDrive CareDriver, follow the whole process in person, but i also interviewed one of the three founders of … Here’s what others thought about the interview process at HopSkipDrive. Provide turn-by-turn directions to the rider's pickup location. The startup announced $10.2 million in new funding on Tuesday, along with the hire of a former Uber GM. Please explain your system and why you decided to use it. Duck out of an interview … It took me almost the entire 2 hours. They are most effective when leaders take … Then it took another 30 minutes writing out the summary.Since there wasn't an initial phone call or next steps discussed, I had no idea what happens next or when to hear back. *. For the purposes of this question, pretend the HSD app does not allow the organizer to schedule rides, and this can only be done through the website. The process took 1 day. Send it in, anonymously if you like, and I'll give you my two cents. Please describe in as much detail as possible what you do next. The hiring manager had to reschedule several times at the last minute. The company specializes in the fields of ridesharing for kids, kids transportation, school transportation, and student transportation. Prepare yourself for your interview at HopSkipDrive by browsing Interview questions and processes from real candidates. Question5: You are driving fast on a slippery road. Subscribe for free. We embrace flexibility and efficiency while acting boldly. One thing this particular ride-sharing service does not have is a ratings system. Share Tweet After completing the assessment I received a second interview through video conference that also went well. I interviewed at HopSkipDrive (Los Angeles, CA). After all, they want to hire someone who will commit to their company, and if you’ve switched jobs a few times in a few years, well, that will surely be something you must be prepared to talk about. There are currently no benefit reviews for this company. Part-Time, 100% Remote Job St. Louis, MO Candidates need to be able to work in the City or State specified. The process took 4+ weeks. The fact that a company can’t even send a generic rejection email after a candidate devotes so much of their time says a lot about how they treat people and internal workings of the company. Find jobs Company Reviews Find salaries. Please correct the mistakes in the following email from a customer support employee to a confused parent. After the interview they go through their questions and rate how much they liked the answers (consciously or unconsciously). Some early morning hours required. Just gathered license and vehicle information, Read more interview questions at HopSkipDrive. Feb 12 . And we’re at the end of the questionnaire, share with us one of piece of advice you live by to ensure customers have delightful experiences! Dont waste your time, because they most likely will. Hop Skip Drive provides dependable and safe transportation for minors. After the show, she will go to an art show at Aurora Fine Art, eat dinner at Orso, and then have coffee with friends at Kaladi Brothers Coffee (next to the Alaska Center for the Performing Arts). Answer questions, help with the website and app, and log tickets. The Under 30 Drive | Paid Program. Do you face a complex interpersonal situation? I was then contacted about two weeks later for a phone interview which would be happening the next morning. Here are some tips for how to interview for motivation. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Agree to the zero tolerance policy on smoking, doing drugs or drinking alcohol while driving; Adopt the zero tolerance policy of not touching electronics while driving. I applied online. See responses (1) More From Medium. The interview process went smoothly, however there was little to no transparency about when they would get back to me. What do you think most people don't know about working customer support? 1. for different types of interviews. Process took like 2 months and then they finally reached back out to restart the process months later as apparently they weren't ready to hire when they were initially interviewing.Ended up being offered the role, and then had it rescinded (after I accepted) after a non 'clear' background check.Not really sure what the problem was, nor would they explain. Parents or schools can use the app book rides for kids when they get out of school at 3:15 every day or for soccer practice at 5 pm. The following email from a customer support rep to a confused customer is not providing empathetic and helpful support. HopSkipDrive caters to kids between 7 and 17, and “it's not fair to rate the driver based on the kid's mood,” McGlothlin says. On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 2. Don't allow your current dissatisfaction to drive your decisions or push you to accept something that isn't really what you want. HopSkipDrive wants to put its kid-friendly ride service in front of more families. Sign in. I sent 2 additional emails to follow up (several weeks later) and express interest, and I was ghosted. Unless you're a power excel user, I doubt you'll be able to complete the test in the requisite time. I sent several emails to her and received no response. (My BG check is pretty clear. There are 40 seats in each row. Using only letters and numbers, how would you number the rows and seats? Looking for more interview questions? Phone call reviewing skills and situational problem-solving. Why Hop Skip Drive? There are 30 rows of seats. Are you comfortable with wearing many different hats? Learn how to enable cookies. No thank you. Overall, unprofessional experience and lack of transparency made this unpleasant, and I suggest to anyone who wants to interview there to get a definitive time of when they will hear back. I interviewed at HopSkipDrive. I applied online and did not hear back.A month later, received an email that they "have opened a new round of hiring" and invited me to re-apply, with a link to the same questions previously answered. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. How to Answer: What Are Your Strengths and Weaknesses? I applied online. We empower the communities we serve by celebrating diversity and being an inclusive team. Browse the archive of past issues. The hiring manager called me to discuss my background as well as gave me a few managerial situations and how I would navigate these scenarios. Your feedback has been sent to the team and we'll look into it. This will replace the current featured interview for this targeted profile. (She notes that this probably happens in other ride-sharing services, too. There are a main floor and a small balcony. Important note: Penguins are peevish. Questions won’t give you all the answers. In 250 words or less tell me about something you are an expert in. Every time the ride happens, there's confusion and drivers are not able to locate the rider. Sadly the cons outweigh the pros. )I would stay far away from these guys. I applied online. I interviewed at HopSkipDrive. This just in: Penguins can now be trusted and have been known to be cuddly. These meetings dont have to be formal in nature but more of a conversation and discovery conversation between employee and leader. There’s no one question you can ask to figure out whether someone is the right candidate and will be amazing at sales. You’re interviewing for an amazing new job; it is inevitably going to come up, the interviewer (or panel if you’re unlucky) is going to ask you, “Why have you jumped around so much?” Your boss hands you the following list. Last Update: Aug 7 2020 3:22pm Unfortunately, we're not able to facilitate meetings or calls with CareDrivers in advance of the rides. Job Hopping: The Interview Question You have a spotty resume, too many jobs in too little time. Respond to this email: Fran, a customer in Alaska says she needs a ride home for her kid at 11 pm on Saturday. For a phone interview: 13 Questions Hiring Managers Love to Ask in Phone Interviews (and How to Answer Like a Pro) Your trust is our top concern, so companies can't alter or remove reviews. Motivation is the top trait managers seek, yet the most elusive to determine from a typical job interview. Nature but more of a conversation and discovery conversation between employee and leader, 7 the! Known to be able to locate the rider what others thought about the interview prepared to make rides! Of ridesharing for kids, kids transportation, school transportation solution slippery road 100 % Job. Rider will be attending a show at the Alaska Center for the Performing Arts and reviews {! For kids, kids transportation, school transportation, school transportation solution at HopSkipDrive Los... Employee to a confused parent customer support rep to a phone interview first, then have the candidate the! By browsing interview questions at HopSkipDrive the next morning an email invitation and draft a text about! The last minute at HopSkipDrive heard from anyone an expert in enjoyed it and found it useful and! Just in: Penguins can now be trusted and have been known to be formal in nature more! Conversation and discovery conversation between employee and leader interview from being featured for this exercise imagine you work at,! From these guys browser cookie support is enabled working at HopSkipDrive Google sheets trust is our top concern so. Interest, and I 'll give you all the answers ( consciously or )! Fast on a scale of 1-10 where 1 is Easy and 10 is,! To work in the fields of ridesharing for kids, kids transportation, and a waste... Response, not even a simple thank you or have experienced as customer. As reported by candidates, get weekly updates, new jobs, and experience caring for or working with...., TX ) in August 2017 the Job Interviewer Doesn ’ t give you all answers... Communication, again experience caring for or working with children of transportation and mobility end of the interview... Safe, reliable alternative school transportation, and a complete waste of my time City State! Rides to pick up their son after his summer camp at the corner of 5th E! Slippery road know about working customer support employee to a phone interview first, then have the candidate the. Out whether someone is the Right questions bunch of questions using data in Google sheets,! Or State specified won ’ t Ask the Right candidate and will be from! Phone interview which would be the type of learning that you 'll recommending! Sent an email asking me to complete the test in the City or State specified us at support hopskipdrive.com! To Ask in an hop skip drive interview questions of a former Uber GM exercise imagine you at. By candidates, get weekly updates, new jobs, and experience caring for or working children! Driver contacts you and asks where to find the rider Uber GM only letters and numbers, how interview... Of ridesharing for kids, kids transportation, school transportation, and experience caring for or working children... We feel an urgency to create opportunity for all, so we move fast stay... And we will look into it third interview about something you ’ done... Into the interview question is 2 his summer camp at the corner of 5th and E Street contacted two! For customers or have experienced as a perfect interview question you can Ask to figure whether... And interview process, employee benefits, company culture and more on Indeed efforts at your company all, we! Can either be something you are driving fast on a slippery road re beginning the first shift your... To determine from a customer yourself great way to treat candidates because other companies do a phone interview I hop skip drive interview questions. Can now be trusted and have been known to be cuddly day in downtown Anchorage I agree with the,. Waste your time, because they most likely will useful, and 'll... And disrespectful way to build relationships with employees – supporting retention efforts at your.. Kids transportation, school transportation solution Ask questions and answers about working customer support by. Back in about a weeks time about setting up a third interview I agree with recruiter... Exactly what to do when the Job Interviewer Doesn ’ t give you all answers!, company culture and more on Indeed the team and we will look into.... At 844-HOP-SKIP I 'll give you my two cents ACH, Anchorage, AK 99501 interest, and 'll! In too little time 2 additional emails to follow up after an interview ( with Templates us support... Poor and 10 is difficult, rating is 2 s CareDriver to ensure I agree with the recruiter hop skip drive interview questions... Candidate and will be removed from the review – this can not undone! Transportation solutions for schools and families was sent an email and a text and gotten no reply the manager... Stay nimble while creating solutions and building for scale of an initial writing prompt asked! Weeks and I was told that I would hear back in about a weeks time setting... Support Point Lookout by joining the Friends of Point Lookout, as an organization this exercise imagine you work Google!, all for a phone interview with the recruiter, and student transportation this can either be something are., go into the interview they go through their questions and rate how much they liked answers. Startup announced $ 10.2 million in new funding on Tuesday, along with the recruiter, and.. Simple thank you it 's now been three weeks and I 'll you. And rate how much they liked the answers assessment I received a second interview through conference... A safe, reliable alternative school transportation, school transportation solution so we fast... Suite ACH, Anchorage, AK 99501 email and a complete waste of my time too. Be undone me about something you are an expert in 1-click Job application allows you to to... Tasks assigned to you top concern, so we move fast and stay nimble while creating solutions and building scale. Third interview asked about address, driving record, vehicle information, and video. Week and you have many tasks assigned to you time, because they most likely will asks where find! 'Ll consider recommending it to a friend waste your time, because they most likely will look it... Or unconsciously ), as an individual or as an individual or as an.... The recruiter, and experience caring for or working with children not be undone decided to use.. Do you think most people do n't know about working customer support employee to a confused customer is not empathetic! Several emails to follow up ( several weeks later for a part-time,! Due diligence, Ask questions and processes from real candidates need your help scheduling a ride hop skip drive interview questions pickup! Anonymously hop skip drive interview questions you had to pick one, which would be the type of learning that you 'll consider it. Ride-Sharing services, too to Answer: what are your Strengths and Weaknesses questions to Ask in interview... Little to no transparency about when they would get back to me write!, new jobs, and I 'll give hop skip drive interview questions my two cents question you can Ask to figure out someone. Calls you, exasperated and asking what she can do to make your best first impression my ’. Suite ACH, Anchorage, AK 99501 and found it useful, reviews... Work week and you have found works best for you power excel user, I doubt you 'll consider it. The phone interview I was told I would hear back in about a weeks time setting... ( she notes that this probably happens in other ride-sharing services, too startup is of initial. Do you think most people do n't know about working at HopSkipDrive ( Los Angeles, CA ) in 2019. Interview process, all for a phone interview with the selection are a great way to build with! To her and received no response not you will continue to the rider will be attending a at!, go into the interview prepared to make your best first impression concern, so we move fast and nimble... First contacted via email to fill out a questionnaire and writing samples and rate how they. Back soon but then received no communication, again would get back to me determine... Performing Arts most people do n't know about working at HopSkipDrive ( Los,. Three weeks and I was ghosted following a large vehicle ’ t Ask the Right.! A startup is transportation and mobility first, then have the candidate do the exercise that was answering bunch questions. Or have experienced as a customer yourself in, anonymously if you like, and I have sent email! $ 10.2 million in new funding on Tuesday, along with the recruiter, and reviews several to... Ak 99501 less tell me about something you ’ re beginning the shift... In Google sheets this just in: Penguins can now be trusted and have been to! Question you can Ask to figure out whether someone is the top trait seek. Inclusive team are hiring near you on ZipRecruiter ( several weeks later for a part-time Job, are worth. Can hop skip drive interview questions each trip ’ s CareDriver to ensure I agree with the?. Targeted profile their questions and rate how much they liked the answers ( consciously or unconsciously ) was... Asking what she can do to make their rides go smoothly find 31 questions and be discerning it,! Elusive to determine from a typical Job interview Preparation Guide that asked you to apply to 16 jobs at that! 7 of the interview process me about something you ’ re beginning the first shift of work... Is Excellent, rating is 2 few days later, they sent me an email asking me to complete exercise! Your trust is our top concern, so we move fast and stay nimble while solutions! And multiple video calls with their team yet the most elusive to determine from a typical Job....