The cursor can not be controlled. Took iMac to apple genius and their mouse worked perfectly. Believe it or not, but this is true. The touchpad does not work, the mouse doesn't move. If tracking issues occur, try these options: Choose Apple menu > System Preferences, then click Mouse. Part 2: Apple Mouse Not Working on Windows. To fix issues with Bluetooth devices not working in macOS Catalina try opening up Finder and then click on 'Go' in the top menu, then 'Go to Folder...'. my imac appears to be frozen, only turns on to the log on screen. I did another boot, and then I see the startup screen with the two accounts. This is not a hardware problem. - Answered by a verified Mac Support Specialist Set the ”Tracking speed” slider to adjust how fast the pointer moves as you move the mouse. I am told that this is an easy fix, but, I can't seem to do it - can anyone help please. Type in '/Library/Preferences'. If you are facing a problem of ‘Apple Mouse Not Working’ while using Magic Mouse on Windows PC, then you can look for AN exact problem and try to resolve it afterward. Came home and discovered right click of a PC mouse worked but not left click. Try using a different surface to see if tracking improves. I'm pretty sure it's an OS X v.10.6.2 - but I'm not … Left mouse click of usb and BT mice did not work with 2011 iMac. Here are some of the most common ‘Apple Mouse Not Working’ problems with Windows. How to Fix a PC or Laptop Mouse That's Not Working . They had no clue as to the cause of my problem. i got new mouse … In recovery mode, the mouse and keyboard work OK. After several tries, I could select my account using the tab key. If the magic mouse and bluetooth keyboard stop working on MBP, then you can turn off the wireless network via the trackpad and switch it back on after a few seconds. Try these steps, organized in order of most-common and easiest to most intensive. The mouse and keyboard are not wireless. and I don't know how to access those menus through keyboard-only. Apple Wireless Mouse, Magic Mouse and Magic Mouse 2 can be used on most smooth surfaces. The mouse on my imac is not working. After reading the posts here I started looking for BT interference. Hello, The mouse for my iMac is not working. I want to add my experience. I can't check exactly what model my iMac is, because the problem I have is that I can't use the mouse to access my Apple menu etc. The left click on my Macbook suddenly stoped working both trackpad and external USB mouse, you can’t do anything if you can’t click!! Since several factors could be at the root of a mouse failing to work properly, troubleshooting the problem is the best way to make it work once more. What to do if mouse input stops working in OS X If your mouse cursor disappears or freezes but the system is still responsive, then you can likely … i have tried turning off and unplugging. 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